Checked drivers, every day
Each driver's TfL badge, Enhanced DBS, V5C and hire & reward insurance are read and then verified by a person. A driver whose document expires is taken off work automatically at the next 06:00 check.
HumanLayer Transport · SEN & social care
School transport where every driver is checked and every journey is on the record.
A London private hire service we are launching for council SEN and social care routes, run on our own platform: drivers' documents are verified by a person before they can work, every route is priced openly, and every journey is written to the TfL booking register before the car leaves.
Pre-launch · platform built · not yet taking bookings
Route example · AM runWAV
- Daily compliance checkbadge, Enhanced DBS, V5C and insurance all in date
- Dispatched by a named dispatcherdriver re-checked at the moment of sending: eligible
- TfL register entry writtenone per passenger: driver, licence, vehicle, times
- Pick-up2 passengers, 1 wheelchair user
- Arrived at school · run completedbilled on the monthly invoice against the council's PO
Illustrative example of what the platform records. Not a live route.
4
driver documents verified by a person before any work is offered
06:00
daily check; expired documents suspend a driver automatically
12 months
TfL booking register kept, exportable for inspection
0
bids submitted without a named person's approval
For councils and schools
What a transport officer gets from us
We are building the operator we would want to hand a route to: fewer phone calls, no missing paperwork, and a clear answer when you ask who drove which child and when.
Audit-ready from day one
Every journey is written to the TfL booking register before it starts, with the driver, their licence, the vehicle and who dispatched it. You can have the export for any period.
A clear daily rate
One daily price per route, ex-VAT, with any passenger assistant shown as its own line. Monthly invoices list every run against your purchase order, and late cancellations are shown separately.
Saloons, MPVs and WAVs
Wheelchair-accessible vehicles for routes that need them, matched to each route's passengers and needs.
A person makes the decisions
Software handles the checks and the paperwork. A named person approves every bid, verifies every document and dispatches every run, and those decisions are logged.
Based in Battersea
Starting with boroughs near our Battersea base in south-west London. Tell us about routes elsewhere in London and we'll say honestly whether we can cover them well.
How it works
From a route alert to a completed run
The platform does the repetitive work. The steps in orange always need a person.
Route received
From the council's portal or e-mail alert. Pick-ups, school, vehicle and times are read and checked against the original text.
Priced openly
Route distance is measured for the morning and afternoon runs; the daily price covers the driver, the vehicle and our costs.
Approved by a person
Nothing is submitted to a council until a named person approves the bid.
Dispatched with checks
The driver's documents are re-checked at the moment of dispatch and the TfL register entry is written.
Invoiced and reconciled
Monthly invoices against your PO; drivers are paid weekly; every run is billed once and paid once.
Compliance and data
Built for regulated passenger transport
- TfL private hire operator rules: booking records kept for at least 12 months, with the driver, their licence number, the vehicle and its licence number, and who took and dispatched each booking.
- UK GDPR by design: we keep what the law requires and delete the rest. Photos of driver documents aren't stored, only the details we check.
- DBS code of practice: certificate details are recorded; copies of certificates are not kept.
- Suspensions that stick: a driver suspended for a safeguarding concern can only be reinstated by a person, and every change is in an audit history.
- Hosted in the UK: passenger and driver data stays in a London data centre.
| Document | What we check |
|---|---|
| TfL PHV driver licence | Licence number, name matches the driver, in date |
| Enhanced DBS | Enhanced level, issue date within our re-check period |
| V5C logbook | Registration matches the driver's vehicle and keeper |
| Hire & reward insurance | Covers private hire, vehicle matches, in date |
The platform
Our own software, built in-house
HumanLayer Transport runs on a platform we designed and built ourselves, drawing on production experience in regulated healthcare infrastructure.
Compliance engine
Reads driver documents with AI, then routes every reading to a person for verification. Daily expiry checks, SMS and email reminders, automatic suspension.
Bidding and dispatch
Finds council route opportunities, measures routes, prices them with a fixed margin floor and sends each bid for human approval. Dispatch writes the TfL register.
Finance
Weekly self-billed driver remittances, monthly council invoices ready for accounting software, and reconciliation of every run.
Get in touch
Tell us about your routes
We're preparing to launch and aren't taking bookings yet, but we would like to hear from council transport teams, schools and drivers across London. Email abdihakim@humanlayer.uk or use the form.